We currently offer one fast and reliable shipping method to ensure your order reaches you safely and efficiently: International Air Express.

All orders are shipped directly from our warehouse. Once shipped, you can expect your order to arrive within 7 to 15 business days. Please note that "business days" do not include weekends and public holidays.

Tracking your order is easy! Once your order has been shipped, you will receive a shipping confirmation email that contains your tracking number. You can track your package in two ways:

1. Via Your Account (Recommended): Log in to your account on our website and visit the "Order History" page. Next to your order, you will see a "Track order with shop" button. Clicking this button will show you the latest shipping status and updates provided by the carrier.

2. Via Our Website's Tracking Tool: Visit the "Order Tracking" page, which you can find under the "Customer Care" section in our website's footer menu. Simply enter your order number and the email address used to place the order to view its status.(https://www.sbeovri.com/apps/parcelpanel)

If you have any issues tracking your order, please don't hesitate to contact our customer service team for assistance.

Placing an order on our website is quick and easy! Just follow these simple steps:

1. Browse & Select: Explore our website and click "Add to Cart" for any items you wish to purchase.

2. Review Your Cart: Click on the shopping cart icon (at the top right corner) to review your selected items. Here, you can update quantities or remove items. When you're ready, click the "Proceed to Checkout" button.

3. Enter Your Details: On the checkout page, you will need to:
* Shipping Address: Enter your complete delivery address.
* Payment Method: Securely enter your credit/debit card details or choose an alternative payment method like PayPal.

4. Place Your Order! Double-check that all your order and shipping information is correct. Once you're satisfied, click the "Place Order" or "Pay Now" button to complete your purchase.

You will receive an order confirmation email immediately after your order is successfully placed. If you have any issues during checkout, our customer service team is here to help!

We're here to help! If you have any questions, the quickest way to reach us is through email. You can also use the contact form on our website for a structured inquiry.

1. Email: t38270030@gmail.com

2. Contact Form: Visit our Contact Us page(https://www.sbeovri.com/pages/contact)

3. Response Time: We strive to respond to all inquiries within 24 hours during business days (Monday to Friday).

Please have your order number ready (if applicable) to help us assist you faster.

Yes, creating an account is required to place an order on our site. This helps us securely save your order details and provide you with a better shopping experience.

With a registered account, you can:
• Check out faster by saving your address and payment details securely.
• Easily track your orders and view your complete order history.
• Manage your preferences and access exclusive members-only offers.

Don't worry—creating an account is quick and easy! You will be prompted to set up your password during the checkout process.